Troubleshooting

Why my phone can't connect to the server and doesn't upload any data?
Allow application to work on background Android OS optimizes battery life by suspending background processes. In order to be able work on background re...
Sun, 21 Feb, 2021 at 4:03 AM
Incorrect date or time of calls and sms
Time of calls and SMS is shown according to the local time on the phone. So if the time in the call log differs from your current time it usually means th...
Thu, 27 Jun, 2019 at 7:57 AM
I'm unable to login into my account
Please, use the link "Forgot password".
Thu, 27 Jun, 2019 at 7:58 AM
I can hear only my voice, but not other side
By default, built-in microphone is used for the call recording, since it is supported by most of the phone models. You can try to change audio source in ...
Thu, 27 Jun, 2019 at 7:58 AM
The quality of records is too low
By default, built-in microphone is used for the call recording, since it is supported by most of the phone models. You can try to change audio source in ...
Thu, 27 Jun, 2019 at 7:59 AM
There are only call details but no download links
Uploading files could require more time if the internet connection on your phone is slow. If after several minutes you didn't find the link, please ...
Thu, 27 Jun, 2019 at 8:00 AM